How to book an Andean Trails holiday
We’re here to help you plan and book your holiday to South America.
Don’t worry about the practical steps, our guide here will walk you through the Andean Trails booking process.
How to book with Andean Trails – a brief overview
1. Get in touch
It seems obvious but it’s always advisable to contact us by email or on +44 (0)131 4677086 before making a booking online.
We may need to check for spaces for your chosen dates on your preferred Galapagos cruise boat, or that there are still Inca Trail permits available.
At any stage of the booking process you can get in touch to ask questions, make amendments to bookings or talk through the trip.
2. Plan your trip
We’re experts at tailor made and group holidays and we love talking to people about our trips, destination countries and hotel options.
Providing lots of options, prices and details to outline itineraries is our speciality and we’re more than happy to look at as many ideas as you wish. Most quotes come with a detailed itinerary so you can get a real feel for what you are booking.
This process – which can be complicate and lengthy, depending on numbers of countries and sites you wish to visit, group size etc – usually involves several emails, a phone call or two or face to face chats in our office.
Sometimes it’s a good idea to get hotels/flights/Galapagos boats on hold to make sure that availability doesn’t disappear.
Through your ideas, dreams and work and our advice you’ve settled on the itinerary for your trip and are ready to book.
Flights will need to be paid for in full to issue them and we ask for a 30% non-refundable deposit as well as a completed booking form for all passengers.
We accept card payments in GBP sterling and in USD, plus bank transfers in many currencies from USD to Rand to AUSD and more (contact us for a full list).
4. Confirmation email
After the payment and booking form has been received, we reserve all services for you and send you a confirmation email.
This reconfirms all services included and not included and is accompanied by an invoice, detailed itinerary, kit list and extra information about the countries you’ll be visiting.
Bookings by UK customers with flights are ATOL protected and you will also receive an ATOL receipt.
5. Balance due
The final balance of your trip is due 8 to 12 weeks before departure depending on the tour you booked. You can pay it off earlier if you wish and we generally send a reminder near the payment deadline.
6. Travel Information document
Some 2-3 weeks before you travel we’ll email you a final word document full of important information to print off and take away with you.
Names, addresses and contact numbers for our representatives/hotels/guides are contained within these instructions, as well as timings, logistics and arrival advice for some countries.
Any who have booked flights will find their e-ticket numbers/locator codes and final flight times here too. Flight times can change in South America and it’s always worth double checking on departure day.
We recommend that you save a copy in your email account just in case you lose the paper copy while travelling.
Please contact us with any doubts or questions you may have once you’ve had a good read through the instructions.
Check-in, fly off and enjoy!
8. Welcome back home
Once you’re back home we drop you a quick email to see how everything has gone.
We love to hear about your adventures and all feedback, good or bad, to help us to improve, as well as see any top snaps or videos of your dream trip to South America.
9. Go back to stage 1
We’re sure you’ll want to go back – so drop us a line!
Can’t find what you’re
looking for? Get in Touch
+44 (0)131 467 7086
+44 (0)131 554 6025
Our Galapagos Island Hopping Tour exceeded my expectations. I loved it!!!!
Haley and I had the most amazing trip anyone could ask for. I was so favorably impressed with every aspect and couldn't have asked for more. The tour guides were wonderful, especially Andrea and Valerio in Puerto Ayora.
I would endorse Andean Trails without question and for travelers to stay in close contact with their travel adviser. Tom Shearman was so helpful and gave me many useful bits of advice.
I was able to witness how the residents are recycling and doing everything within their means to maintain a healthy environment for future generations.
Thank you for making this the most memorable vacation we'll most likely ever have. I treasure these photos.
Tamara Weldon, USA, June 2019
» Galapagos Island Hopping
Hi Alan -
Yes, home safe and sound and a wonderful trip. Feel greatly relaxed and looking forward to planning another trip sometime in the near future.
And now for some feedback......
- What was the highlight of your holiday? Was there a low point?
A Strasser, Australia, May 2019
» Iguazu Falls Tour
South America Travel Special - mailchi.mp/b4a87b6e66c9/south-…
28th June, 2019 1:29 pm
Trekking and travel expert Tom Shearman shares his useful guide to the different Inca Trail tours available from Cusco, so you enjoy the perfect trek and visit to Machu Picchu. What is the Inca Trail? The Inca Trail is one of the world’s most famous trekking tours, a short but tough hike of 43km/26.6 miles through the undulating Andes mountains. It starts in the Sacred Valley, just outside Cusco at KM88, near Ollantaytambo. Between you and the Machu Picchu ruins – considered one of the Seven Wonders of the Modern World – lies the Dead …
Sign up here to receive the latest news and info from Andean Trails