How to book an Andean Trails holiday
We’re here to help you plan and book your holiday to South America.
Don’t worry about the practical steps, our guide here will walk you through the Andean Trails booking process.
How to book with Andean Trails – a brief overview
1. Get in touch
It seems obvious but it’s always advisable to contact us by email or on +44 (0)131 4677086 before making a booking online.
We may need to check for spaces for your chosen dates on your preferred Galapagos cruise boat, or that there are still Inca Trail permits available.
At any stage of the booking process you can get in touch to ask questions, make amendments to bookings or talk through the trip.
2. Plan your trip
We’re experts at tailor made and group holidays and we love talking to people about our trips, destination countries and hotel options.
Providing lots of options, prices and details to outline itineraries is our speciality and we’re more than happy to look at as many ideas as you wish. Most quotes come with a detailed itinerary so you can get a real feel for what you are booking.
This process – which can be complicate and lengthy, depending on numbers of countries and sites you wish to visit, group size etc – usually involves several emails, a phone call or two or face to face chats in our office.
Sometimes it’s a good idea to get hotels/flights/Galapagos boats on hold to make sure that availability doesn’t disappear.
Through your ideas, dreams and work and our advice you’ve settled on the itinerary for your trip and are ready to book.
Flights will need to be paid for in full to issue them and we ask for a 30% non-refundable deposit as well as a completed booking form for all passengers.
We accept card payments in GBP sterling and in USD, plus bank transfers in many currencies from USD to Rand to AUSD and more (contact us for a full list).
4. Confirmation email
After the payment and booking form has been received, we reserve all services for you and send you a confirmation email.
This reconfirms all services included and not included and is accompanied by an invoice, detailed itinerary, kit list and extra information about the countries you’ll be visiting.
Bookings by UK customers with flights are ATOL protected and you will also receive an ATOL receipt.
5. Balance due
The final balance of your trip is due 8 to 12 weeks before departure depending on the tour you booked. You can pay it off earlier if you wish and we generally send a reminder near the payment deadline.
6. Travel Information document
Some 2-3 weeks before you travel we’ll email you a final word document full of important information to print off and take away with you.
Names, addresses and contact numbers for our representatives/hotels/guides are contained within these instructions, as well as timings, logistics and arrival advice for some countries.
Any who have booked flights will find their e-ticket numbers/locator codes and final flight times here too. Flight times can change in South America and it’s always worth double checking on departure day.
We recommend that you save a copy in your email account just in case you lose the paper copy while travelling.
Please contact us with any doubts or questions you may have once you’ve had a good read through the instructions.
Check-in, fly off and enjoy!
8. Welcome back home
Once you’re back home we drop you a quick email to see how everything has gone.
We love to hear about your adventures and all feedback, good or bad, to help us to improve, as well as see any top snaps or videos of your dream trip to South America.
9. Go back to stage 1
We’re sure you’ll want to go back – so drop us a line!
Can’t find what you’re
looking for? Get in Touch
+44 (0)131 467 7086
+44 (0)131 554 6025
First of all I’d like to say thank you for organising this amazing trip for us, the whole holiday surpassed my expectations.
The trip to Bolivia was a highlight, the organisation and the landscape, enhanced by our Bolivian guide Roger, and our driver Abel. Hotel Tayka del Desierto was a great experience - the starry night!
We were really impressed with all your local partner companies, when you start looking you can see there are so many out there, and wouldn’t know where to start if doing it yourself, it felt like using Andean Trails we got a guarantee of quality.
Our experience of Andean Trails has been excellent, from the work you did and the kindness and reassurance you showed me when I got stressed. When you went away Tom was very prompt and knowledgeable when answering my queries.
Also, who knew we would end up using the Emergency contacts, WhatsApp was invaluable, and Kathy was the BEST.
A Harrison, UK, Oct 2019
The highlight of our holiday was the amazing trek and being in such a remote location surrounded by the most majestic, beautiful mountains. It was absolutely awesome.
Accommodation: It was great in Lima and comfortable in Huaraz with a fantastic rooftop breakfast!
Food: The food on the trek was excellent - we are vegetarian and the cook (Estaban) provided us with delicious, creative and beautiful food throughout and plenty of it. He was like a magician, conjuring up the loveliest food whilst camping in a remote setting.
Guide: Our trek guide (Yunmer) was great. He was extremely informative, had a great sense of humour and was really enthusiastic. He helped carry Jane's water and bag at times - not that we asked him to. He insisted! I have recently had my collarbone plated and he was keen to relieve me of the burden of carrying anything to heavy.
Trek staff: Our donkey / horse driver (Gusman) was brilliant, hard working and quietly helped around camp, setting up, taking down and moving us from one home to the next. The trekking team as a whole were exceptional, really supportive and kind and worked really well together.
Overall organisation was excellent. We felt we were in good hands and looked after well both before and after the trek.
Acclimatising: Acclimatisation walk around Huaraz with Rodolfo was a perfect start to the holiday. Rodolfo is extremely reliable, efficient, well informed and a lovely person. It was great to gain a little insight into the people and culture of the region.
The acclimatisation walk to Laguna Churup with David was another fantastic day. David has been living in the mountains for many years and shared some of his experience and knowledge with us as we surveyed the landscape of peaks, glaciers and lakes.
Benefitting local communities: The local people benefit from the presence of tourists as we provide them an income. Visiting tourists encourages everyone to look after and help maintain this pristine environment- those in the remote communities and also our own trekking team. Visiting tourists also need to respect this. The local people were very grateful that we visited them and also very grateful to Andean trails for their support. They encouraged us to return or send other friends and family. We had some great interactions with our little team and a lot of fun. Sharing our time with these lovely, charming people was very special and we felt that they benefitted as well as us.
Overall: We would strongly recommend anyone who loves nature, being outside and has a sense of adventure to do it.
It is a very special, magical place. Having seen people undertaking the trek unsupported, we felt that having a supported trek was perfect for us as we could really enjoy just being there.
Jane & Greg Windsor, Aus, Sep 2019
» Cordillera Huayhuash Trek, Circuit Walk
South America Travel Special - mailchi.mp/cad4bbf7fc36/south-…
1st November, 2019 3:14 pm
Patagonia National Park in the Chilean region of Aysen was formed in 2018 and is the combination of the Lago Jeinimeni National Reserve, Lago Cochrane/Tamango Reserve and the Parque Patagonia also known as Patagonia Park in the Chacabuco Valley. The new National Park covers an area of over 300,000 hectares. Doug and Kris Tompkins Conservationists Douglas Tompkins, the founder of The North Face and Esprit, and Kristine Tompkins first visited the Chacabuco Valley in 1995. They were captivated by a valley which they saw could become the heart of a world-class, wildlife focused national park. This would be the …
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