How to book an Andean Trails holiday
We’re here to help you plan and book your holiday to South America.
Don’t worry about the practical steps, our guide here will walk you through the Andean Trails booking process.
How to book with Andean Trails – a brief overview
1. Get in touch
It seems obvious but it’s always advisable to contact us by email or on +44 (0)131 4677086 before making a booking online.
We may need to check for spaces for your chosen dates on your preferred Galapagos cruise boat, or that there are still Inca Trail permits available.
At any stage of the booking process you can get in touch to ask questions, make amendments to bookings or talk through the trip.
2. Plan your trip
We’re experts at tailor made and group holidays and we love talking to people about our trips, destination countries and hotel options.
Providing lots of options, prices and details to outline itineraries is our speciality and we’re more than happy to look at as many ideas as you wish. Most quotes come with a detailed itinerary so you can get a real feel for what you are booking.
This process – which can be complicate and lengthy, depending on numbers of countries and sites you wish to visit, group size etc – usually involves several emails, a phone call or two or face to face chats in our office.
Sometimes it’s a good idea to get hotels/flights/Galapagos boats on hold to make sure that availability doesn’t disappear.
Through your ideas, dreams and work and our advice you’ve settled on the itinerary for your trip and are ready to book.
Flights will need to be paid for in full to issue them and we ask for a 30% non-refundable deposit as well as a completed booking form for all passengers.
We accept card payments in GBP sterling and in USD, plus bank transfers in many currencies from USD to Rand to AUSD and more (contact us for a full list).
4. Confirmation email
After the payment and booking form has been received, we reserve all services for you and send you a confirmation email.
This reconfirms all services included and not included and is accompanied by an invoice, detailed itinerary, kit list and extra information about the countries you’ll be visiting.
Bookings by UK customers with flights are ATOL protected and you will also receive an ATOL receipt.
5. Balance due
The final balance of your trip is due 8 to 12 weeks before departure depending on the tour you booked. You can pay it off earlier if you wish and we generally send a reminder near the payment deadline.
6. Travel Information document
Some 2-3 weeks before you travel we’ll email you a final word document full of important information to print off and take away with you.
Names, addresses and contact numbers for our representatives/hotels/guides are contained within these instructions, as well as timings, logistics and arrival advice for some countries.
Any who have booked flights will find their e-ticket numbers/locator codes and final flight times here too. Flight times can change in South America and it’s always worth double checking on departure day.
We recommend that you save a copy in your email account just in case you lose the paper copy while travelling.
Please contact us with any doubts or questions you may have once you’ve had a good read through the instructions.
Check-in, fly off and enjoy!
8. Welcome back home
Once you’re back home we drop you a quick email to see how everything has gone.
We love to hear about your adventures and all feedback, good or bad, to help us to improve, as well as see any top snaps or videos of your dream trip to South America.
9. Go back to stage 1
We’re sure you’ll want to go back – so drop us a line!
Can’t find what you’re
looking for? Get in Touch
+44 (0)131 467 7086
+44 (0)131 554 6025
We had an absolutely amazing trip and everything was perfect.
Highlights – there were loads of highlights. We loved Quito – especially the morning we went up the Teleferico. We could see for miles over the city to snow capped Volcanos beyond. Our Equador guide and driver were brilliant – Miguel and Memo. They went out or their way to make sure we saw as much as possible – we wouldn’t have seen or learned as much without them. We saw humming bird, toucans, tangers and a fantastic bird of prey sanctuary that wasn’t on the original schedule.
The Galapagos Islands were amazing. Again we saw so much and the guides were brilliant. They were so enthusiastic about their islands, the animals and conservation.
Accommodation etc – the hotels were all excellent. We loved the quirkyness of the hotel in Quito. The staff were very helpful and friendly. The Septimo Paraiso eco lodge in the cloud forest and the Hacienda Las Palmeras near Otavalo were great – the food at Las Palmeras was really excellent. The airport hotel was spotless and friendly but the set meal of Spaghetti bolognese wasn’t great to be honest. We ate in some lovely restaurants and the guides picked some lovely places to stop for food.
Sol y Mar on Santa Cruz was lovely too.
We loved Hotel Albemarle on Isabela. It was a perfect place to spend 5 nights. The rooms were comfy, clean with lovely balconies and views. There were some really good local restaurants, especially Coco surf, recommended by Tania, our Isabela guide.
The company that did our trip to Los Tuneles were fantastic. The guide was so enthusiastic and determined that we would see loads of wildlife. He took loads of photos with his gopro then downloaded them all for us for free when we got back. The lunch on the boat that day was chicken and rice which all three of my kids said was the best lunch they’d had all holiday. It might have been because they were all cold and knackered – they even took the hot sweet tea on offer.
I hope we benefitted the local communities. We enjoyed our trips to the coffee plantation and the chocolate factory and certainly brought plenty of chocolate and coffee back with us. I would like to think that the money we spent goes in someway to help conservation efforts and to keep the cloud forests and the Galapagos Islands as special and unique as they clearly are.
We picked Andean trails because you are based in Scotland and seemed to understand out requirements and came up with a perfect sounding itinary. Flying from Galsgow via Amsterdam worked well and for us was definitely the quickest and easiest way to get there.
Everything worked out perfectly. We had a totally brilliant time. I think it is all still sinking in...
L. Keany, UK, Aug 2019
» 4-day Ecuador Family Holiday
The highlight of the climb was the whole experience from meeting the crew to training on the glacier to getting as far as I did.
Hats off to the crew. They all did a great job - everyone of them. Osvaldo was great throughout the entire few days; Alex the cook made some great food with some of the other climbers in the high hut commenting about how good the food looked. Thanks also to the porter Adrian.
I thought the climb was pretty tough overall considering the altitude. Had to catch my breath a few times. Osvaldo was great though and went at a pretty steady pace with lots of guidance.
I chose Huyana Potosi because it was an achieveable 6,000m peak. I didn't summit but enjoyed the whole trip.
Mike Stringfellow, Aug, Aug 2019
» Climb Huayna Potosi in Bolivia
Want to get a taste of Chile's Fiestas Patrias, which start today? www.facebook.com/Andeantrails.…
About 3 hours ago
Chile is the perfect country for a self-drive holiday. Here is our handy guide. In the Central part of the country there is a good network of “autopistas” – motorways/highways. These are good quality, tarmac surface, private and have frequent toll points. The Panamerican highway runs from Arica in the north to Puerto Montt in the south and is a good quality, well paved road. The main trunk roads which branch off this are generally good quality and paved. These are also well signposted, which is helpful. In Patagonia the main Panamerican highway becomes the carretera Austral (Austral Road) and …
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