Hike to Patagonia’s highlights on our most popular trekking trip.

This adventure holiday takes you to a walker’s paradise; jagged Andean mountains, blue glaciers and gauchos.

On our Patagonia Highlights small group trekking tour you visit three Patagonian National parks in two weeks.

You travel to the best sites in Argentina’s Los Glaciares (Fitzroy), Chile’s Torres del Paine, and Tierra del Fuego in Ushuaia.

This small group tour includes walks with amazing views of the towering peaks of these national parks.

 

More on Patagonia Highlights trekking trip

We start in El Calafate, Argentina, and head to El Chalten.

From here, we trek into our fully-equipped camps in the park – sleeping bags and tents already set up for you, as well as a dining tent and toilet facilities.

You are rewarded, for your efforts, with superb views of Fitzroy, Cerro Torre and the Torre Glacier.

Leaving the park, we dedicate an entire day dedicated to seeing the enormous Perito Moreno Glacier.

 

Paine National Park and Tierra del Fuego

Cross to Chile and Paine National Park and its mountain and ice gems: the base of the triple towers of Torres, the French Valley and trek to the Grey Glacier.

Those short on time can leave on day 12 and return to your Calafate hostal, leaving from Calafate on day 13.

Or, for the full trip, travel overland to Tierra del Fuego, Ushuaia.

En route we stay in mountain lodges and estancias, experiencing the life of the gauchos while visiting stunning lakes and crossing the Magellan Straits.

In Ushuaia, the wildlife comes thick and fast as we visit Tierra del Fuego National Park and the Beagle Channel, home to much marine life and a suitable end to this fantastic Patagonia Highlights trip.

Read our blog about what makes this one of our most popular tours.



Trip Highlights

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  • Trek the best of Patagonia in one single trip.

  • Experience the immensity of the mountains, lakes and glaciers of Los Glaciares national park, Patagonia's vast landscapes and expansive skies.

  • Trek to the base of the spires of the granite Fitzroy and Cerro Torre mountains.

  • Superb hiking in the Torres del Paine national park, you get up close to the Towers (Torres) and the Horns (Cuernos).

  • Explore historical Ushuaia, city at the end of the world, and enjoy the wildlife of the Beagle Channel.

  • Guided day trip to the vast Perito Moreno Glacier, one of Argentina's gems.

  • Small groups mean plenty of fun and a chance to meet like-minded travellers.

Great park to have on the itinerary. Just enough time to see the highlights and some extras. Guide was great as well as the crew. A nice part of the trip. Hiking was good as well as the camping location.

The full camp at Pahoe is great and so is the staff. The park is amazing.

Our guide throughout the trip was excellent. A professional when he needed to be on the trip and a fun companion well we could all relax.

S. Estelle, Patagonia Highlights Trekking Trip

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Full Itinerary

Day 1: Arrive Calafate, transfer into hostal, welcome dinner (D)

We meet you at El Calafate Airport and from there you are transferred to El Calafate.

In the evening the group and guide will meet for dinner. El Calafate is a small town of some four thousand inhabitants. It was, for several decades, a tiny staging post for the wagons transporting wool between remote estancias (sheep stations) and the coast.

El Calafate lies on the shore of the vast, turquoise lake Argentino and is today a gateway to the natural wonders of the Los Glaciares national park.

Day 2: Bus to Chalten, trek to Poincenot full camp (B,L,D)

After breakfast we take our bus for the 220km/137 miles long drive to El Chaltén, a small and picturesque village at the foot of Fitz Roy & Cerro Torre massif.

We make a stop half way to enjoy local pastries and hot coffee. Once in Chaltén, we’ll meet fellow travellers coming from up north (Route 40) and start our trek.

Note: We carry in our packs the necessary personal items for the next 2 nights and 3 days. The rest of our gear will be left in storage in El Chalten for collection on our return.

We hike up a gentle slope on the Fitz Roy trail to gain height over the River de las Vueltas valley up to the first viewpoints overlooking the Fitz Roy massif. Our hike to Poincenot takes us no more than 3 and a half hours, along a clear and easy trail. Once at Poincenot Full Camp, we leave our gear in our tent and free time to enjoy an afternoon walk to the sightseeing points around the area.

Full Camps are pitched up early in the season, so we find the camp ready upon arrival. It offers comfortable 3 people igloo type tents used for a maximum of 2 people, with mattresses and sleeping bags. A cotton liner sheet is also provided.

The camp also features a spacious dining tent, a kitchen tent, tables, benches or chairs and a full set of table service and kitchenware. The toilet services are latrine-type and there is no running water.

Walking distance: 6km / 3.5 miles

Walking time: 3 hours.

Approx. drive time: 3.5 hours.

Day 3: Mount Fitz Roy trek and Laguna de los Tres, return to Poincenot full camp (B,L,D)

After breakfast, carrying only day personal items such as our parka, gloves, our camera, water bottle and box lunch, we cross the River to Rio Blanco, climbers base camp on the east side of the mountain.

From here a steep 1 hour trail leads us to one of the most spectaculars viewpoints of the National Park: Laguna de los Tres.

With its blue waters, it lies at the foot of the massif, offering full close up views of Fitz Roy’s spires and glaciers. Each wall rises anything from 600-1,500m / 1,967-4,921ftabove the surrounding glaciers.

Fitz Roy, 3,405m/11,117ft is considered locally to be the “King of Patagonia”.

We hike back to Poincenot in the late afternoon.

Walking distance: 18/km 11 miles

Walking time: 5 to 6 hours.

Day 4: Madre e Hija Trail to Laguna Torre and then trek to El Chalten, hostal (B,L)

Today we trek around Laguna Capri along the Madre and Hija Valley trail to the Fitz Roy river valley, where we meet Cerro Torre trail.

The trail runs through beech forest, bogs and shrubland. We head for Laguna Torre, enclosed by morraines and with the Glacier Grande calving on its west side.

The thin and elegant 3,128m/10,262ft of Cerro Torre group and the Adela range in the background complete this spectacular view.

In the evening we hike back to El Chalten along Cerro Torre trail.

Walking distance:  21km/ 13 miles

Walking time: 7 to 8 hours.

Day 5: Trek up Lomo del Pliegue Tumbado. Walk back to El Chalten, hostal (B,L)

Pliegue Tumbado, 1,500m/4,921ft tall, is located immediately south of the Cerro Torre valley and offers some of the best views over the different group of mountains, glaciers and lakes of the area.

From the lower terraces to the summit, you can get spectacular views of Fitz Roy, Torre and the glacial valley between the two. From the summit the bonus is the sight of Paso del Viento and some of the mountains that of the Patagonian Icefield.

Depending on the group abilities, we choose the lower terraces or try the summit, a long but gentle climb in scree.

The lower part of the mountain is covered by shrubland and forest.

We are back in Chalten by late afternoon.

Walking distance: 10km / 6 miles.

Walking time: 7 to 8 hours.

Day 6: Bus El Chalten to El Calafate, hostal (B)

Day free. Optional excursions offered in the town o be established and subject to time and conditions.

In the late afternoon, we return to El Calafate.

Approx. drive time: 3.5 hours.

Day 7: Perito Moreno Glacier trip, hostal (B)

We dedicate this day to one of the World’s Natural Wonder: the Moreno glacier. This ice field-type glacier flows down from the Patagonian Icefield, a big sheet of ice that with its 22,000 square kilometres is the third largest glacier area in the world.

This glacier is the only one in the world that shows a closure and rupture process. There will be plenty of time to explore the walkways that come close to the glacial wall and after the option of a boat trip – not included.

Optional excursion recommended: Safari Nautico – Boat trip in The Tempanos channel. (This excursion is not included in the program, approx. USD 25 paid locally).

Day 8: Transfer El Calafate to Paine, Las Torres full camp (B,L,D)

Early start for a 6-hour drive to our camp in Paine. We drive across the steppe around the Sierra de los Baguales, an impressive range in between Calafate and Paine.

We cross the Argentinean Chilean border at Cancha Carrera/ Cerro Castillo. Lunch will be at the border and an opportunity to change money into Chilean pesos.

After the border crossing, we start our final leg to Paine National Park, UNESO World Heritage site. Approaching the Park, we begin to see the different mountains that feature in the area: Paine Grande, the Horns, Admiral Nieto and the Towers.

Once we enter the Park, we go for a short 1 to 2 hour walk to get familiar with the landscape, the wind and the rich wildlife: guanacos, lesser rheas, condors and all types of wetland and buzzards as well as many flowers.

Return to the minibus to drive to our camp at the foot of Paine massif.

Walking time: 1 to 2 hours.

Approx. drive time: 5-6 hours.

Day 9: Torres of Paine trek, Ascensio River, Las Torres full camp (B,L,D)

Early in the morning we start walking towards the bridge over the Ascensio river, the trail head for the base of the Paine towers trek.

We “warm up” hiking a steep one hour slope to get inside the valley itself, a narrow “V” shape alpine valley coming from the Paine massif. A gentle downhill leads us to Refugio Chileno, a cosy and comfortable mountain lodge, which can be a good turnaround point for those not willing to make a full day hike.

We then walk in a gentle slope along the river side and through a beech forest.

A final climb on moraine take us to the Towers viewpoint: a glacier origin lagoon and the three towers rising vertically 1,000m/3,281ft from the glacier. We return to our along the same route we came.

Hike to Refugio Chileno: 6.5km / 4 miles round trip (4 hours walking)

Hike to Las Torres: 18km / 11 miles round trip (8 hours walking)

Walking time: 7 to 8 hs.

Day 10: Pehoe Lake, French Valley, Paine Grande full camp (B,L,D)

Early in the morning a 1-hour drive takes us to Port Pudeto to board the catamaran that crosses lake Pehoe. Once at the far side of the lake, we set out to the French Valley trail.

The trail skirts Paine Grande south slopes and Lake Skottberg, to take us after 2 1/2 hours of continuous ups and downs, to the hanging bridge upon the French River.

This breathtaking location is at the foot of both the 2,700m/8,858ft south east face of Paine Grande (to the west) and the Horns, with its characteristic black sedimentary topping, to the east.

We continue walking for another hour to the Italian camp to reach breathtaking viewpoints over the area.

After lunch and photos we retrace our steps back to Refugio Paine Grande where we will camp , have our dinner and breakfast and use of toilet/shower facilities.

Walking distance: 18km / 11 miles round trip

Walking time: 5 to 6 hours.

Day 11: Lake Grey trail and glacier viewpoint. Cross Lake Pehoe and then drive to Puerto Natales, hostal (B,L)

In the morning we will set off along the Lake Grey trail that leads from the Pehoe valley across ridges to reach Grey valley.

This magnificent valley flows down 60km from the Patagonian Icefield, featuring the huge glacier calving down in the grey colour lake. Our trail skirts the lake, going up and down the westerns slopes of Paine Grande, offering some of the most impressive sights of the Park.

From the high sections of the trail, many different viewpoints allow us to see the south end of the lake where the blue ice floes gather, the mountains rising far in the distance above glaciers Grey and Tyndall, and of course lake and glacier Grey.

We reach the main viewpoint, a rocky point somewhat 2 hours away from Pehoe, with views over the Lake and Glacier Grey and the surrounding glaciers and mountains.

We return along the same trail, crossing bogs, shrub lands and forest.

At noon we take the boat to cross lake Pehoe back and then we go to our accommodation in Puerto Natales, a picturesque fishing town located on the shores of the Ultima Esperanza (Last Hope) fiord.

Day 12:  Transfer to Tierra del Fuego, Estancia Las Hijas, shared dorm (B,L,D)

Long drive today, though very worthwhile.

In total probably 12 hours in total including various stops. We head south to reach the legendary Magellan Straits, which we will follow eastwards up to Primera Angostura. Here we board a ferry and cross the Straits.

This pass, discovered by Hernando de Magallanes in 1520, was the natural and logical way for all vessels to cross between the Pacific and the Atlantic until de Panama Channel was opened at the beginning of the XXth century.

Once in Tierra del Fuego we drive south crossing into Argentina at the Paso San Sebastián. We then drive to the Estancia Las Hijas, This evening a full Patagonian lamb barbecue. Accommodation in bunk house with two bed divisions. Shared bathroom facilities.

Approx. drive time: 12 hours.

Day 13: Ushuaia and Tierra del Fuego National Park, hostal (B)

In the morning we learn about the ranch activities and how the dogs interact with the sheep. Shepherding and sheep shearing demonstration.

Mid morning we head off driving south visiting Lago Fagnano.

We then continue on to our final destination, Ushuaia, the southernmost city in the World. We settle into our accommodation and have free time for lunch.

In the afternoon we head to Tierra del Fuego National Park. This National Park is in the south west corner of the Argentine side of the island, thus on the border with Chile. The main attraction of the Park and the whole island is the mountains coming down to the sea.

We take a short hike in this area.

Walking time: 2 to 3 hours.

Approx drive time: 2.5 hours.

Day 14: Beagle Channel, Ushuaia hostal (B)

After breakfast we transfer to the port to board our boat for our sailing trip on the legendary Beagle Channel. We visit Alicia Island where we will see a colony of Sea Lions, the Island of Birds where we can see Cormorants and the Light House Les Eclaireurs built by 1919. We return to the port with great views of the Darwin range above Ushuaia.

The afternoon is at leisure for optional excursion

Optional excursion recommended: Estancia Harberton with Penguin colony. (This excursion is not included in the program – USD 116 booked and paid for locally).

Day 15: Transfer Ushuaia to Ushuaia airport, tour ends (B)

At the agreed time, shared transfer to the airport for your departure flight.


Prices From $3,194 / £2,555 per person

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What's Included?

Bilingual tour leader during all the activities, mountain guides while on trek, Perito Moreno Glacier excursion, Lake Pehoe boat trips (in and out), Beagle channel boat trip, all transfers El Calafate airport – El Calafate – El Chalten – El Calafate – Torres del Paine – Puerto Natales – Río Grande – Ushuaia – Ushuaia Airport. During the trip we combine private and regular buses, accommodation as booked, meals as specified (B = Breakfast, L = Lunch, D = Dinner).

 

What's Not Included?

Entrance fees to national parks (Parque Nacional Los Glaciares: approx. 26 USD, Parque Torres del Paine: approx. 42 US, Tierra del Fuego National Park: approx. 22 USD). Medical and life insurance, tips, drinks and beverages (all meals are without alcoholic or non-alcoholic drinks), flights or airport taxes, port tax in Ushuaia, optional excursions. Services not shown or detailed in the program.


Accommodation

In towns there are several options with varying prices:

 

Hostel: Mixed dorms with bunk beds (maximum 8 people), shared bathrooms in towns and same sex share tent at camp sites if travelling solo.

Twin/double: Twin or double bedded room with private bathroom in tourist class hotel in towns.

Single: Single room with private bathroom in tourist class hotel in town and single tent camping.

 

Camping

Full Camps are pitched up early in the season.

They have comfortable 3 people igloo type tents used for a maximum of 2 people, with mattresses and sleeping bags. An cotton liner sheet is also provided.

The camps also feature a spacious dinning tent, a kitchen tent, tables, benches or chairs and a full set of cutlery and kitchenware.

At Poincenot camp the toilet facilities are latrine-type and there is no running water, so no shower or washing facilities.

At Torres Camp there is a shower and toilet block with hot water.

At Paine Grande you are camped next to Lake Pehoe and the Paine Grande refuge. There is the use of an external shower and toilet block with hot water. Meals are in the refugio and there is also a bar.

At Rio Grande accommodation is in a bunk house with two bed divisions. Shared bathroom facilities.

Tour Staff

On this tour you will have an English speaking tour leader throughout and local expert trekking guides in each national park.

Camps are fully staffed with a local cook and camp support staff.


Meals

Almost all dietary requirements can be catered for – please enquire.

While trekking, you usually wake early, around 07.00, and have a filling breakfast in your hostal or in the dining tents at our full camps.

After breakfast, packs are prepared and your guide will explain the day’s walk, and you typically walk 3-4 hours in the morning before lunch, with a short or break or two en route.

Lunch, while out walking, will be sandwiches, fruit etc. Please bring some snacks of your own, as those available in the park are expensive and not always the best quality.

After an hour or so for lunch – depending on weather conditions – you will continue your walk, usually 1-3 hours more, although some days are shorter or longer than others, and then relax before dinner at camp.

After eating, you can choose to socialise with team members, relax in your tent or the refugio, or take in the views. It can get cold very soon after sunset, so most people will fall asleep early and then rise early the next day, helping to conserve energy.

 

Meals in towns

Approximate evening meal costs:

El Calafate / El Chalten: between 30 – 40 USD

Puerto Natales: between 20 – 40 USD

Ushuaia: between 40 – 60 USD

Activity Level

You need to have a good level of fitness for the trip, as the fitter you are, the more you will enjoy it. There is no high altitude to contend with on this trip.

Those with no previous trekking experience can trek this trek, although experience of hiking is beneficial.

The trip is open to anyone with a positive attitude who wants to walk in a stunning and remote part of the Patagonian Andes.

Please note: You carry all your personal belongings (about 50 litre rucksack) with you as you move around Fitzroy only – sleeping bags and mats are provided at the full camps. You must, when you leave Chalten on day 2, carry enough clothing etc to last from day 2 to day 4, when we return to Chalten.

 

You carry:

Day 2 is half a day with a full rucksack (as we walk into the park)

Day 3 is day pack only (as we do a day walk from the same basecamp)

Day 4 is a full day with a full rucksack (as we move around the park) and return to El Chalten.

You carry a day pack only in Paine as we are able to use a support vehicle to move excess kit around.

Enquire about booking

Practical Information

Introduction to Patagonia

For most people, Patagonia evokes a vast, windblown plateau, jagged mountains and the life of the gauchos.

The steppe that occupies much of southern South America is only one aspect of a magical region, jam-packed with amazing and contrasting landscapes.

Patagonia (latitudes 40°-55°, approximately) embraces a vast portion of southern Chile and Argentina, from the Rio Colorado in the north, to Tierra del Fuego in the south.

For convenience, we have divided the region into three zones: the Lakes District of northern Patagonian, central Patagonia and southern Patagonia.

Weather

Patagonia, the very southern tip of South America, has a four-seasons-in-one day climate.

Summer (Nov-March) see temperatures reach up to 20°C, when glorious light pours over the region for up to 18 hours. This is the best time to visit, nevertheless, spring and summer is also when the central and southern Patagonian regions sometimes get buffeted by strong, westerly winds.

Summer days in national parks can also bring sunny, windless conditions, and you may well find yourself hiking in shorts and t-shirt. Afternoons can be warm with lots of sunshine. (Note: Patagonian UV rays are very strong).

It is usually cool and windy all year round but seldom does the temperature fall below freezing point. Some days start with snow and end in balmy sunshine. It is always interesting, and can range from 10°C-20°C in the summer, although the wind can make it feel chilly.

Even in summer (Dec-Mar) you should come prepared to find cold, strong winds (up to 130 km/hr) and rainfalls. The summer’s average temperature is 11ºC/52ºF (24ºC max, 2ºC min). It has been known to snow in camps in summer!

In general, the further south you go, the cooler it gets and the further west you go – towards the Andes and Pacific coast – the wetter and less predictable the weather is. The further east – towards and across the Patagonian plateau – the drier and more stable.

Winter (May-Sept) visits to these southern areas are possible, but many hotels close and not all trips are possible. Daylight hours can be very short and temperatures typically range from -2°C in the winter.

The lack of visitors can greatly improve chances of seeing wildlife in parks such as Paine. Winds tend to die down.

 

 

On the South Patagonian Ice Field (average height, 1,500 metres), the appearance of lenticular clouds – signifying changing conditions – can translate into extreme winds (up to 150 kmh) and heavy snowfall. Here, summer pre-dawn temperatures commonly reach -20°C, with wind chill lowering temperatures even more. However, on sunny, windless summer days, you might get away with wearing just a couple of thin layers.

In Peninsula Valdes, it does not rain much in the region on an annual basis, summers are usually mild, and the temperature sometimes gets very hot (touching 30ºC) and then eases off in the evening. The area does get very windy at times, especially on the peninsula, and warm and water/windproof clothing is recommended.

If you head to Ushuaia, due to its extreme southern location, temperatures may remain chilly during summer (Oct-March) the use of plenty of warm layers of clothing. Winter and Antarctic visits will require extreme clothing.

Kit list

Good kit is vital for every trip.

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Overview

When planning for the varied climatic conditions encountered in Patagonia, layering is the most practical and versatile clothing system.  It’s worth remembering that our clothing keeps us warm by retaining and isolating the heat we ourselves create.

To best maintain body heat, several layers of lightweight, warm and quick-drying clothing are far more efficient than one or two thick layers. Layers should have the following qualities:

 

  1. Breathability (able to wick away the humidity produced by sweat):
  2. Isolation (able to keep in the warm air our body produces); and
  3. Impermeability (able to impede the passing of wind and water).

 

First (base) layer: This layer wicks the sweat away from our skin, thus helping keep the body dry and warm. To this end, synthetic fabrics such as polypropylene should be used.

Mid layers: These isolating layers should also be synthetic (e.g. the known polar linings such as polartec or windblock, which are light and insulate twice as well as wool). Very important layers for retaining body heat.

Outer layer / shell: Finally, the vital layer which protects us from climatic adversities. A breathable, wind-proof and waterproof anorak, such as Goretex.

Give plenty of thought to kit selection, and try to keep weight down.

We also carry an extensive first aid kit & oxygen on all trips, but these are generally for emergencies only.

Below is a more detailed kit list.

 

Detailed kit list

  • Sleeping bag liner (optional), for hygiene purposes.
  • 2 pairs synthetic inner socks (e.g. polypropylene, thermastat, coolmax) and 2 pairs thick loop-stitch/wool socks for cold.
  • Trekking boots – should be well broken-in, waterproof and provide good ankle support.
  • Trainers/sandals for city-wear, evenings at lower camps & river crossings.
  • Base layer leggings (1 pair).
  • Thick fleece leggings (or salopettes) (1 pair).
  • Goretex-type over-trousers (or salopettes) (1 pair).
  • Gaiters (optional).
  • Trekking trousers (2 pairs).
  • Shorts – wear sparingly in early stages at altitude, as sun burns.
  • Thermal base layer shirts (2).
  • Microfleece mid-layer shirt (1).
  • Shirt/t-shirt 1 or 2 for lower altitudes. Long-sleeved, collared shirt protects against sun
  • Fleece jacket or similar (1).
  • Warm jacket (down or synthetic). For camp and upper slopes.
  • Waterproof Goretex-type jacket.
  • Broad-brimmed sunhat, essential.
  • Warm hat, fleece or wool. (N.B. Up to 30% of body heat can be lost through the head).
  • Sunglasses with UV filter.
  • Scarf for cold.
  • Bandanna – to protect neck from strong sun.
  • Light inner gloves
  • Warm gloves, e.g. fleece, and outer waterproof gloves or mittens (1 pair)
  • Mittens allow you to keep the fingers together, and better conserve heat (though they also make it difficult to perform certain tasks).
  • Daypack (at least 30 litres). Comfortable and with waterproof lining or cover.
  • Large rucksack or suitcase.
  • Pair of telescopic trekking poles (optional).
  • Water bottle (2 litres approx.) & purification tablets.
  • Personal first-aid kit to include: painkillers, plasters (band-aids), moleskin, anti-biotic cream, general antibiotics (ask your GP), after-bite (tiger balm), anti-diarrhoea tablets, throat lozenges, re-hydration salts & personal medication.
  • Insect repellent.
  • Towel & wash-kit.
  • Wet Wipes/antiseptic hand-wash cream.
  • Toilet paper (1)
  • Sunscreen (factor 30+) and lip salve.
  • Head-lamp (plus spare bulb and batteries).
  • Penknife.
  • Travel alarm clock.
  • Plastic bags – ‘Zip-loc’ & tough bin liners.
  • Camera and film / memory cards (take at least twice the amount you think you will need!).
  • Book, e-book, mp3 player/ipod or other for free time.
  • Binoculars.
  • Spanish/English phrasebook.
  • Extra snacks i.e. cereal bars or favourite chocolate bars.

All non-personal trekking / camping gear e.g. tents, cutlery etc is provided.

 

Miscellaneous others

  • Money belt.
  • Passport.
  • U.S. dollars cash, mixed-denomination notes, undamaged and unmarked.
  • ATM cash/credit card.
  • Any inoculation certificates.
  • Personal & medical insurance certificates.
  • Presents e.g. Postcards from home.
  • Comfortable clothes for travel, smart clothes for night life.

ATOL holiday protection

Andean Trails has two decades of experience of dealing with South America holidays.

We pay a fee to the CAA for every licensable passenger we book since we hold an Air Travel Organiser’s Licence granted by the Civil Aviation Authority. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking.

We also offer ATOL (Civil Aviation Authority) protected holidays to give our customers peace of mind when booking and travelling.

When you buy an ATOL protected air holiday package from Andean Trails Ltd you will receive a Confirmation Invoice from us confirming your arrangements and your protection under our Air Travel Organiser’s Licence number 6275.

You can read more about ATOL, who is covered and what protections you have if not ATOL-covered, on our ATOL page.

 

What is ATOL?

The CAA’s ATOL scheme offers protection to your money and your holiday if you book with us. Not everybody is covered (see ‘Who is covered?’ for more), as you must purchase an ‘air package holiday’ with Andean Trails to be protected.

And  ‘air package holiday’ is defined as including a flight and some ground services (hotel, transfer, trek etc). This is also known as an ‘ATOL-protected holiday’.

 

Who is covered?

To be covered by ATOL, you must book a flight and some ground services with us and be from the UK. If you are from the UK and only book ground services and no flights, you are not covered by ATOL (see below for more on how non-ATOL clients are covered).

If you are outside the UK and buy flights with us, you will be ATOL protected IF any of the flights booked with Andean Trails touches/stops in the UK at any point during your holiday package booked with us.

If you buy your flights elsewhere, please check with that agent if you are ATOL protected. Be careful with online flight purchases and make sure you know what protection you have, if any, before paying for flights.

Not all holiday or travel services offered and sold by us will be protected by the ATOL scheme. Please ask us to confirm what protection may apply to your booking.

For land only holidays not involving any air travel, in accordance with “The Package Travel, Package Holidays and Package Tours Regulations 1992”, all UK passengers booking with Andean Trails Ltd. are fully protected for the initial deposit and subsequently the balance of all money paid to us, arising from cancellation or curtailment of travel arrangements due to the insolvency of Andean Trails.

 

I’m not ATOL covered, what protection do I have?

If you are not ATOL covered, any payments you make to us go to a Trust account.

We can only access this money once your tour has been completed, meaning that if anything happens to Andean Trails Limited while you are on holiday, then your money is secure and you can either complete the trip or be able to make it home.

If you pay for your holiday with a credit card, some offer payment protection – please check with your cardholder.

You also should have cancellation protection written into your insurance (which we recommend you have at the time of booking) in case you need to cancel.

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