Share What do I get (paper work) before I go? by Dan on 15th August, 2018 We email you invoices and confirmations as the booking progresses. We also send detailed country information, fact sheets, kit lists etc, so you are fully prepared. Once your balance has been paid, some 2-3 weeks before your departure, we email you your ‘Travel Information’. This is a word document that lists all the timings for your trip, flight details, e-ticket numbers etc. These instructions also have our emergency numbers, and the contact details for our local partners who will be looking after you during your trip. They are your first point of reference for your trip and we strongly recommend that you print out your travel instructions and take them with you on holiday. Share